Why was my top-up request not approved?
Possible reasons include unclear receipts, missing information, or suspicious recipient [...]
Why can’t I enter a game?
If the game is under maintenance, you cannot play. If [...]
Forgot password or ID?
Use the One Time Password (OTP) sent via phone number [...]
What if I forgot my BIGBAT ID or login password?
At the login screen, click on “Help” to address your [...]
How to install the BIGBAT Casino app?
Visit www.bigbat58.net to download the app.-For iOS users, install TestFlight [...]
What is the BIGBAT Payment Pin (6 digits)?
The Payment Pin is a 6-digit number used for secondary [...]
How to get more free chips?
Share your QR Code with friends. When they start playing [...]
What are BIGBAT chips?
BIGBAT chips are turnover rebates given daily at 5 PM. [...]
What is the BIGBAT QR Code?
The BIGBAT QR Code can be found in the BIGBAT [...]
What is the format for registering an ID?
The ID must start with a letter (a-z) and be [...]
